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Head of Reception

About the position

Our hostel is ever growing and evolving. And so each year we host more clients. This means we need a kick ass head of reception who will guide the team of receptionists and surf shop assistants and overlook all incoming reservations.

Tasks & Responsibilites

  • Training new receptionists/assistants
  • Managing the calendar and keeping an eye on incoming bookings through different channels
  • Doing a daily till count and organising refunds
  • Assigning surf classes and other activities that are booked in advance
  • Following up on payments
  • Being the first point of contact with the main reception of the campsite
  • Making the weekly schedule

Skills & Requirements

  • You have an open mind and a problem-solving mentality. 
  • You are fluent in French and English (Spanish is a plus)
  • You have experience in hotel environment and in a managing role
  • You have knowledge of office software 
  • You are responsible and customer friendly
  • You are at least 25 years old
  • You have a European passport (or valid working visa)
  • You have a European drivers’ license

Benefits

Free accommodation: a private tent with mattress and bedding
Breakfast, lunch and dinner everyday
1 day off / week
Free use of surf, yoga and hostel equipment
Working under the terms of a short-term French contract

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