Head of Reception

Period: 3 months
Hours per week: 36
Start date: June

About the position

Our hostel is ever growing and evolving. And so each year we host more clients. This means we need a kick ass head of reception who will guide the team of receptionists and surf shop assistants and overlook all incoming reservations.

Tasks & Responsibilites

Training new receptionists/assistants
Managing the calendar and keeping an eye on incoming bookings through different channels
Doing a daily till count and organising refunds
Assigning surf classes and other activities that are booked in advance
Following up on payments
Being the first point of contact with the main reception of the campsite
Making the weekly schedule

Skills & Requirements

You have an open mind and a problem-solving mentality.
You are fluent in French and English (Spanish is a plus)
You have experience in hotel environment and in a managing role
You have knowledge of office software
You are responsible and customer friendly
You are at least 25 years old
You have a European passport (or valid working visa)
You have a European drivers’ license

Benefits

Free accommodation: a private tent with mattress and bedding
Breakfast, lunch and dinner everyday
1 day off / week
Free use of surf, yoga and hostel equipment
Working under the terms of a short-term French contract

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